Vaisala Policies

Privacy Policy

(Effective as of 2017-06-16, Ref. DOC229710-B)

Your privacy is important to Vaisala Oyj and its affiliates in the Vaisala Group of Companies (those under common control of Vaisala Oyj), hereinafter "Vaisala". Vaisala only collects, processes or discloses personal data necessary for the purposes stated in this Policy, and Vaisala only retains personal data for as long as is necessary to fulfill those purposes. This Privacy Policy, hereinafter "Policy", discloses the information practices for this Vaisala web site, hereinafter ("Site"), including what type of information is collected and tracked, how it is used, and with whom it is shared. Vaisala collects and processes your personal data in accordance with applicable laws and this Policy.


Applicability of Policy

In addition to this Site, this Policy is applicable to all other Vaisala operated websites and its online store operations.

If you click on a link on this Site that takes you to another site, please read that site's privacy policy and site terms or legal policy to make sure that you understand and agree with the terms applicable to your visit of the linked site.

Types of personal data Vaisala processes

Vaisala collects and processes personal data on the contact persons of Vaisala's clients. Personal data is collected from the use of this Site or directly from you through the registration process. The personal data collected and processed by Vaisala may include:

  • Contact details (e.g. name, email address, phone number);
  • Other information provided by you when you register to the online store; and
  • Information collected of you when you visit the Vaisala online store (e.g. IP-address, web log data).

Vaisala may also receive personal data (including e.g. name and email) from marketing registers provided to Vaisala by third parties.

Purposes of collection and processing of personal data

Vaisala collects and processes personal data for the following purposes:

  • contacting customers;
  • marketing of Vaisala’s products and services (including targeted email marketing and personal sales calls);
  • collecting and handling feedback;
  • submitting requested information;
  • providing better user experience (including optimizing and personalizing Vaisala's websites);
  • creation, utilization and browsing of transaction history; and
  • providing the products or services inquired or ordered from Vaisala.

Collection and processing of personal data is based on the legitimate interest of Vaisala to process the data due to you being the contact person of Vaisala's client company.

Visitor identification

This Site can be used for informational purposes without informing Vaisala of your identity and without providing Vaisala any personal data.

However, Vaisala uses "cookies" in order to recognize a returning visitor as a unique user. Cookies are pieces of data stored on your computer's hard drive, and not on this Site. Cookies themselves do not contain any personal data. The cookies placed by the Vaisala server or third party service providers are readable only by Vaisala, and cookies cannot access, read or modify any other data on a computer. By showing how and when our visitors use this Site or other Vaisala sites, Vaisala can continue improving them. If you do not wish to receive cookies, or want to be notified when they are placed, you may set your web browser to do so, if your browser permits. If you refuse the cookies, Vaisala does not gather any information on your visit, but doing so will require you to re-enter certain information at each visit, or prevent Vaisala from customizing the Site's features according to your preferences.

Vaisala may link the information stored in cookies to any personal data you submit through online forms while visiting this Site or any other Vaisala website. Further, Vaisala tracks aggregate statistics, such as Internet protocol address, your computer's operating system, your browser type and the address of any referring websites, and general information about this Site's traffic patterns and related site information. Vaisala collects and processes personal data of Site visitors to create a personalized Site experience.

Transfer of personal data

Vaisala shall not provide your personal data to a third party without your permission, except when necessary for processing or fulfilling your order, including without limitation, providing necessary information to relevant finance-related companies, logistics and transport service providers and authorized after-sales service providers, as well as responding to your requests or answering your inquiries, or as necessary for protecting Vaisala's, its website users' and/or the public's rights, property and/or safety.

Vaisala may share personal data within the Vaisala Group of Companies for the purposes described in this Policy. Such sharing may involve transferring data to and from other countries in which Vaisala operates, has business activities or is otherwise present. Vaisala may use third party service providers in implementing its marketing campaigns. For the purposes of the implementation of such marketing campaigns, Vaisala may transfer personal data to third party service providers.

Additionally, Vaisala may share your contact details and online behavior data, such as Site visits and e-mail click-throughs, with channel partners for the purpose of sales and marketing of Vaisala’s products and services.

Because Vaisala is committed to protecting your privacy, Vaisala does not engage in the practice of selling or trading personal data to third parties for their promotional purposes.

Vaisala may transfer your information both in and out of the European Union. Such transfers will be carried out in compliance with applicable laws and necessary safeguards. Please note, however, that laws applicable to the processing of personal data in such countries may be different from those applicable in Finland or your home country.

Retention of personal data

Vaisala has the right, but not the obligation, to retain and use such information stored in Vaisala's databases and other information obtained from your current or previous activities on this Site for a reasonable period of time, not exceeding any legal requirements or limitations, to resolve disputes and troubleshoot problems, to enforce Vaisala's rights, and to enforce the terms and conditions of this Policy. Personal data will be deleted when it becomes obsolete for the purposes of this Policy in accordance with Vaisala's data retention policies.

Disclosures required by law

If Vaisala is compelled by law, court order or other judicial process to disclose any of your personal data to a court or a third party, Vaisala will attempt to give you prior notice using the contact information you have provided. You hereby authorize Vaisala to disclose any information collected of you for any of the above mentioned purposes, including without limitation, disclosing information in connection with an investigation of intellectual property infringements or other activity that is illegal or may expose Vaisala to legal liability.

Protecting personal data

Vaisala endeavors to take commercially reasonable measures to prevent unauthorized access to and improper use of your personal data submitted to Vaisala.

Your rights

You may at any time exercise your right to request access to your personal data and/or right to have incomplete, incorrect, unnecessary or outdated personal data deleted or updated by contacting Vaisala. You also have the right to request restriction of, or object to, the processing of your personal data, where applicable. Please note that by requesting Vaisala to delete your personal data, Vaisala may not be able to provide you the products, services or information you have inquired or ordered.

Policy changes

Vaisala may change this Policy, or change, modify or withdraw access to this Site, or the content of this Site at any time with or without notice. The effective date of this version of this Policy has been posted above for your reference. If Vaisala changes this Policy that will result in a material, adverse change in the way Vaisala collects or processes your personal data, Vaisala will post a notice of such change on this Site.

Contact Details

Your personal data is processed by Vaisala Oyj, a company organized and existing under the laws of Finland whose registered office is at Vanha Nurmijärventie 21, FI-01670, Finland. This Privacy Policy is governed by the Finnish law excluding its choice of law provisions.

You may contact Vaisala at any time in order to check personal data collected by Vaisala. Vaisala can be contacted by sending an e-mail to the following address: privacy [at]

Vaisala strives to solve any disagreements through negotiations but needs to point out that you have the right to lodge a complaint with a competent supervisory authority.

Legal Notice

These terms of service (hereinafter “Terms of Service”) apply to the access to and usage of this Vaisala website (hereinafter “Site”). In addition to this Site, these Terms of Service apply to all other Vaisala operated websites. Certain features of the Site may be subject to additional terms and conditions. Vaisala reserves the right to alter these Terms of Service at its sole discretion at any time with or without notice.


1. Limited Rights of Use

Reproduction, transfer, distribution or storage of part or all of the contents of the Site is prohibited without the prior written consent of Vaisala Oyj and all its subsidiaries (hereinafter “Vaisala”). Modification of the contents is prohibited. You may, however, store on your computer or print copies of extracts from the Site for your personal use only. The use of press releases and other documents classified as public is permitted in public communications provided that the source of information is mentioned.

2. No Warranties

The contents of the Site is provided "as is" and "as available". No warranty, either express or implied, is made in relation to the accuracy, reliability or contents of the Site. Vaisala does not warrant that the Site or the servers that provide it are free of errors, viruses or other harmful components. Vaisala reserves the right to alter the Site or withdraw access to it at its sole discretion at any time with or without notice.

3. Copyright Notice

The contents of the Site are Copyright © Vaisala 2015. All rights reserved.

4. Trademarks

The Site contains corporate logos, product names, brands and other identification symbols that are either directly or indirectly proprietary trademarks or registered trademarks of Vaisala. The Site may also contain trademarks or registered trademarks proprietary to third parties. Any and all unauthorized use of such trademarks is strictly prohibited.

5. User Accounts

Certain features of the Site may require the opening of a user account (hereinafter “User Account”). Any User Account opened by you may only be used by you personally. You acknowledge and agree that you are personally responsible and liable for all activities performed through your User Account, and that you may be held liable for damages caused by the use of your User Account. You are responsible for ensuring that any and all information relating to or available through your User Account, including without limitation a user ID and password, is kept confidential and is not disclosed or otherwise transferred to any third party. By opening or using a User Account you warrant that:
a) all information and material submitted thereunder is correct and accurate;
b) you have the right and authority to submit the information and material that is submitted thereunder;
c) you have the right and authority to perform the activity that is performed thereunder, and acknowledge that such activities may be subject to additional fees;
d) Vaisala may rely and act upon any information and material that is submitted through your User Account; and that
e) Vaisala may rely and act upon any activity that is performed through your User Account.

By submitting any information or performing any activity under a User Account you further warrant that you have the right and authority to bind the company you represent with respect to the information submitted and activity performed.

6. Indemnity

By accessing or using the Site you agree to indemnify, defend and hold Vaisala harmless from any claim by any third party against Vaisala arising out of or in connection with your access or use of the Site in breach of these Terms of Service.

7. Links to Third Party Sites

Vaisala assumes no responsibility for material created or published by third party sites that the Site is linked to. The presence of such links does not indicate approval or endorsement of any material contained on any linked site.

8. Disclaimer

In no event shall Vaisala be held responsible for any damages whatsoever that may result from the use of, or inability to use the contents of the Site.

9. Collection of Information and Personal Data

By accessing or using the Site, you acknowledge and consent to the collection, processing and disclosure of information and personal data as described in Vaisala’s privacy policy. Vaisala’s privacy policy is available here.

10. Dispute Settlement

Any dispute related to the use of the Site will be settled by the district court in Helsinki, Finland in accordance with the laws of Finland.

11. US Specific Compliance with Import and Export Control Laws

The information and products described on the Site may be subject to import and/or export control laws and regulations. You agree to comply with all applicable laws and regulations regarding your use of the Site and the import and export of this information. Vaisala makes no representation that the information and/or products described on the Site is appropriate or available for use in all jurisdictions. It is your responsibility to be aware of and comply with all import and export laws and regulations.

Terms and Conditions