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MyVaisala

at your service

The online hub for your Vaisala product and service information

MyVaisala is getting an update

Your account and your information will move over automatically

Save time with MyVaisala

MyVaisala is the service that helps you and your organization save valuable time in various ways: 

  • Check the status of your orders, service requests and warranty claims easily
  • Access up-to-date customer-specific product information
  • Find your calibration certificates and manuals, and
  • Communicate with customer service 24/7
  • Access company-wide data by requesting for Advanced User rights via the portal.

MyVaisala helps you boost your operational efficiency with personalized information that is always at your fingertips. If you are a customer, see your latest data!

See your activities & certificates

Access the ongoing activities such as devices in calibration to see their status, and calibration certificates.

You can also access the past activities to keep yourself updated of the order and support history.

Access product documents & courses

In Vaisala Product Documentation Portal you can access, save and share additional documentation or organize them in Personal books.

In Vaisala MyLearning you will find courses to increase your measurement knowledge.

Get support

Create a support request to get help for your issue and follow the process easily.

You are also welcome to ask questions from our product experts.

Register or Log in to your account

MyVaisala will be updated soon. Here's what to expect.

MyVaisala is getting an update. The updated MyVaisala will give you easier access to online purchasing, orders, quotes, product information, documents, service contracts, and support requests. 

Below are answers to common questions you might have about what the update means for your account, data, and access.

Frequently asked questions

What happens to my existing account and data?

Your existing MyVaisala account will move to the updated MyVaisala platform. Your customer data, such as orders, quotes, products, documents, service contracts, and support requests, will remain available according to your access rights.

Will I need to create a new account?

No. If you already have a MyVaisala account, you do not need to create a new one. You can continue using MyVaisala with your existing account after the platform is updated.

Will I need to reset my password?

Yes. When the updated MyVaisala platform launches, you will need to reset your password once. After that, you can log in with your updated password.

What will happen to the Online Store?

The Online Store continues as normal for now, and hardware purchases are still made there. Over time, online purchasing, quotes, order information, and related services will become available through the updated MyVaisala platform. Until then, the Online Store and MyVaisala will run in parallel, and we’ll communicate any changes in advance.

What can I buy in the updated MyVaisala?

You will be able to buy selected Vaisala services, spare parts, accessories, and other available Online Store items. Available products and services may depend on your location, customer account, and access rights.

Will I be able to see activities across my organization?

Yes, depending on your access rights. You will be able to view relevant organization-level information such as orders, quotes, products, documents, service contracts, and support requests linked to your customer account.

What should I do if I cannot log in to the updated MyVaisala?

First, reset your password and try again. If you still cannot log in, contact Vaisala support so we can help check your account and access rights.

Value for customers

Not yet a customer?

Our measurement solutions have impact where it truly matters, helping to solve climate change and other global challenges of our time. With cutting-edge technologies for industrial processes, life science, weather and environment, our customers keep up operations and make data-based decisions. With Vaisala, you can measure, analyze and act for a better world.

We offer both measurement products and services, such as calibrations and maintenance, in order to support the product life-cycle for several years. 

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