Soporte técnico del sistema de monitoreo continuo

Nuestro objetivo es brindar soporte técnico a todos los usuarios de nuestro sistema de monitoreo continuo a nivel mundial;

  • Respuesta profesional en un día hábil 
  • Canales de atención al cliente muy prácticos 
  • Profesionales capacitados 
  • Asistencia in situ a pedido 

Además de nuestro soporte técnico regular, ofrecemos soporte técnico las 24 horas del día, los 7 días de la semana, como parte del Acuerdo de mantenimiento del ciclo de vida.

Beneficios clave

Fast response

Quick replies to support requests are a standard feature of Vaisala’s support. We guarantee response to support requests within the next business day. For monitoring system customers who require instant support availability for emergency situations, we recommend the 24/7 Technical support option included with the CMS Life Cycle Maintenance support plan.

Convenient support channels

Our technical support can be reached easily using multiple contact options according to your needs. For more information on how to contact us, please view options from “Contact Helpdesk” button on this page.

Skilled professionals

Our technical support team consists of trained professionals who have deep knowledge of continuous monitoring system products. The team will ensure you have a level of comfort with your system that simplifies your job.