Life cycle services
for instrument longevity
Maximize accuracy, minimize costs – discover Vaisala life cycle services
Vaisala is your trusted life cycle services partner. We support you throughout your entire measurement journey with high-quality services that minimize your cost of ownership and maximize long-term measurement accuracy and stability.
Our services cover every stage of the solution life cycle – from installation and configuration to technical support, factory calibrations, preventive maintenance and upgrades, and long-term care contracts. With all our services, you benefit from vast global expertise delivered at a local level.
Whatever your business drivers or regulatory requirements, you can count on our expert team to provide timely, professional service.
Service centers
Our service centers in Boston, Helsinki, Beijing, Tokyo and Paris (Saclay) provide services including ISO 9001 calibrations for humidity, dew point, pressure, hydrogen peroxide, carbon dioxide, barometric pressure, and temperature, and ISO/IEC 17025 accredited calibrations for humidity, dew point, pressure, carbon dioxide, barometric pressure, and temperature.
You can purchase calibration services from the Vaisala Online Shop.
Visit the Vaisala online shop
Field services
Our field services experts can visit your site to perform services such as onsite maintenance and repairs by certified experts, delivery of critical spare parts, preventive maintenance or Scheduled maintenance options, and customer training
See also Project Services
Online shop
Buy spare parts and accessories and order calibration and repair services. You can also download return merchandize authorization (RMA) forms or order calibrations under your calibration care agreement.
Help desk
Do you need help with using your Vaisala products, or to ask about servicing a product under warranty? Email our help desk: [email protected]
Find your local service partner here.
MyVaisala customer portal
MyVaisala provides you with information on the status of your orders, service requests, or warranty claims. You can also view and download calibration certificates and submit technical support requests.
Vaisala Life Cycle Solutions
Calibrations
Maintenance and upgrade
Technical support
Training
Remote and digital services
Project services
Services tailored to specific product lines
Lifecycle contracts for weather applications
Life cycle contracts are scalable, fit different modes of operation, and can be tailored to specific customer needs.
Continuous monitoring system services
We offer a broad range of services to support the Vaisala viewLinc continuous monitoring system, from installation and configuration to validation/mapping services.
Services for process refractometers
Services for process refractometers series PR-23, PR-33 and PR-43. The services include functional testing and calibration, prism replacement or modification, and repairs.
Xweather subscription services
Review our available resources to find answers to your product-specific questions.
Would you like to hear more about Vaisala Circular service?
Vaisala Circular service allows you to eliminate the downtime during calibration. Contact us to assess your needs and find the best solutions for your Vaisala product or system.
Contact request to Vaisala Sales
Interested in receiving more information on the life cycle services? - Contact our sales representatives.
Resources
Want to search for services by your product model?
Go to our online shop!
