Vaisala services for weather applications

Vaisala employee testing FD70 product in Vaisala service center

Your weather data is critical. We’re here to help you keep it intact.

Vaisala is dedicated to helping businesses and communities thrive in the face of weather-related challenges. Services are an integral part of that commitment, ensuring you’re covered every step of the way with our continuous support and care. 

Securing high performance and data availability in any weather

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Rapid recovery if issues arise

With 24/7 global monitoring, we detect problems, so you don’t have to. Our experts diagnose and resolve issues remotely to prevent data loss and minimize site visits.

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Performance for life

Count on us to keep your instruments performing at their best with comprehensive maintenance plans, and calibration and repair services at our service centers. Enjoy fixed pricing and a smooth, hassle-free process.

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Extended peace of mind

Our extended warranty adds years of coverage, giving you predictable costs and fast defect resolution. Repairs and replacements are handled with original parts and managed effortlessly through the MyVaisala portal.

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Optimal services for you

Our comprehensive service offering is a smart investment that ensures optimal performance the life of your products. Backed by digital technology and the best experts in the field, service centers and technical support, flexible options make it easy to choose the services that work best for you.

 

Technical support

Get the support you need when you need it

Remote monitoring

Ensure immediate response and minimize data loss

Extended warranty

Expand your peace of mind

Service center

Send us your instrument for continuous care and repair

Field services

Let Vaisala keep your on-site equipment in top condition

Data services

Offload data management for time and cost efficiency

Customer training

Build proficiency and maintain equipment confidently

Project services

Ensure successful execution from start to go-live

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MyVaisala portal for customers

Vaisala provides a convenient online platform for our service contract customers. In MyVaisala, you can:​

  • Create and follow up on your service support cases 24/7/365​
  • View your service contract details with the option to renew​
  • View your quotes made via the Online Store
  • View assets and download any associated sales order calibration certificates​
  • View your calibration and repair orders​
  • Make warranty claims online​
  • Access our Product Documentation Portal where you can find datasheets, user guides, and technical notes​
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Interested in Vaisala services?

Contact us to learn more about Vaisala’s service contracts and services for your Vaisala product or system.

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Customer Case

Northern exposure: How MSP quickly upgraded its remote weather sensing

Minneapolis-Saint Paul International Airport (MSP) accommodates nearly 40 million travelers per year and is a major U.S. hub. In such a cold and variable climate, airport officials rely on accurate present-weather and forecast data for decisions about ice and snow abatement, surface maintenance, closures, and other operational factors.
Customer Case

Automation of upper-air observations for modernization

The Italian Air Force Meteorological Service upgrades their nationwide weather network with automation, remote control and the highest standards with 6 AUTOSONDE® MAS15 automatic sounding systems, RS41 Radiosondes, DigiCORA Sounding System MW41, Observation Network Manager NM10.
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