Vaisala Global Data Operations Center team manages Vaisala’s weather observation networks 24/7, 365 days a year. Real-time monitoring optimizes network performance and data reliability, ensures continuous, accurate data flow and weather intelligence for our customers.
By monitoring and validating the massive amounts of sensor network data, we are able to provide high-quality vetted data our customers can trust, especially when they are making weather-critical operational decisions that have life, safety, and financial impacts.
Watch the video to learn more about Vaisala’s network monitoring.
continents of network operation
years of remote
monitoring expertise
connected assets
Vaisala operates its own global weather observation networks. Additionally, depending on customer demand Vaisala can remotely manage customer-owned weather networks or applications to minimize downtime and enhance data quality.
Examples include:
We want to keep our customers' systems up and running smoothly without any disruptions. Vaisala Global Data Operations team provides 24/7 Remote Monitoring and Diagnostics (RMD) service for selected Vaisala products and systems, such as Airport weather systems, Weather Radars, and Weather Stations.
Our remote monitoring and diagnostics service enables continuous monitoring of the system status and access for our technical expert to remotely troubleshoot and diagnose any detected issues.
Key benefits:
Vaisala provides a range of remote support services for system installation, maintenance, repair, troubleshooting, and other operation support needs. Remote support connection enables real-time access to our expertise - while being a convenient and cost-efficient option compared to on-site service execution by Vaisala professionals.
Our remote support services range from remote Helpdesk support, MyVaisala customer portal and instructional support videos, to AR-enabled remote training and field service activities.
Our easy-to-use digital tools and support channels make it convenient for our customers to find information, contact our helpdesk support 24/7, and place purchases directly in our online store.
In MyVaisala portal, you can conveniently create and follow up on your support cases, view service contracts, and make warranty claims. Our documentation portal provides easy access to digital product manuals, datasheets, and other useful material.
Contact us to get in touch with our remote and digital services specialists. Together we will assess your service needs and find the best solution for your business needs.
