Reseller FAQ

What’s MyVaisala?

A Self-service user portal. Here are some of the great benefits:

  • Order calibration and repair services via Vaisala Online Store
  • Create a new tech support or warranty case
  • Browse and track repair/calibration orders
  • Browse and track sales orders
  • Browse service contracts
  • Request copy of Calibration Certificates

Register here for standard account or contact us to register for an Admin level
account for your company
 

What is the delivery time?

For standard quantities, delivery is 1 to 2 weeks after order entry. This includes 3-5 business days to manufacture, and 2 to 4 business days for shipment.

Track order status via MyVaisala account.

How much is shipping?

Shipping is free* for Industrial Instruments new product orders to US, Canada and Puerto Rico. We utilize DHL Express Air.

*)Except for Service orders, liquid refractometers, OPT100, and other custom orders.

What is the country of origin?

Our products are manufactured in and ship from Finland directly to you, or may be drop shipped within the US, Canada, and Puerto Rico.