What's New in viewLinc 5.0

Software Enhancements

If you are already familiar with viewLinc, here is a review of new features that have improved the usability of the software in version 5.0:

  • Secure communications: To ensure the security of the system, all connections to the web service utilize Transport Layer Security version 1.2.  Unsecure connections over port 80 are not supported.
  • Reusable notifications: Separate alarm notification templates can be applied to device alarm and threshold alarm settings. These templates define the type of notification to initiate when an alarm is activated (email/SMS/command), who to notify, and whether to delay or repeat notifications. 
  • Simplified access control: To ensure greater control over user access to different functional areas of viewLinc, rights and permissions are now only assigned to groups.
  • Verified site security: All new installations of viewLinc 5 require that you provide a security certificate and key file. During viewLinc Enterprise Server software installation, you can install existing certificate and key files, or automatically generate self-signed certificate and key files.
  • Expanded email support: viewLinc 5 now includes support for both IMAP and POP3 email settings.
  • Improved graphing options: Create data trends with up to 16 Locations and 4 measurement types. 
  • Distributed system alarm notifications: Never miss a notification—configure system alarm notifications to include distribution to members of the viewLinc Administrators group.
  • User-friendly terminology: Zones and Locations are now referred to as "Sites"; On-demand reports are now "Quick Reports."


New Features

  • Overview window, Getting Started
    When an Administrators group member logs in for the first time, the Getting Started tab in the Overview window displays links to online Help in three categories, Setup - Learn - Use.
    When general users log in, the Getting Started tab displays links to online Help in two categories, Learn - Use.
  • Devices 
    When new wireless devices are recognized on your network, you are notified on the viewLinc desktop automatically.
  • Zones and Locations
    Management of Zones and Locations is performed in Sites Manager. To avoid confusion between device and Location descriptions, you can now only use drag and drop functionality to link Locations within Zones.
  • Access Control
    Permissions to Locations are only assigned to groups. For users who had permissions assigned in an earlier version, those permissions are still valid (legacy permissions); however, it is recommended that you remove user permissions and add the user to a group with the required permission level. Configure Custom Thresholds, is now Configure Alarms, and Hide permission is now managed by removal of View permission. New permissions are only applied to Zones, not Locations.
  • Users and Groups
    Assign a user-preferred language for receiving alarm notifications and reports. Rights are now assigned only to groups. For users who had rights assigned in an earlier version, those rights are still valid (legacy rights); however, it is recommended that you remove user rights and add the user to a group with the required rights. Manage Comments is now included in the Manage System right; Manage Threshold Templates is now included in "Manage Alarm Templates." Manage Locations is renamed "Manage Sites."
  • Alarm Templates
    Alarm notification details have been removed from threshold and device alarm templates, and are stored as independent alarm notification templates. Alarm notification templates can be added to a Location's device alarm properties, and to a Location's assigned threshold alarm template.
    In Device and Threshold Alarm templates, the alarm color is identified as the alarm priority: ± High, " Medium, ≥ Low, x Information.
  •   Threshold Alarm Templates
    • All threshold alarms support up to 5 thresholds.
    • All upgraded single-level thresholds can remain single or be set up to include additional threshold levels. 
    • All threshold settings are captured in threshold alarm templates. If you had created private thresholds for specific Locations they are converted to threshold alarm templates on upgrade.
  •   Alarm Notification Templates
    • Alarm notification templates identify who gets notified in the event of an alarm condition, when the notification is sent, and how it is delivered (email, SMS, command).
      • If you had notification settings assigned to specific Locations (private settings), notification details are saved as alarm notification templates. The new alarm notification templates are applied to the original Locations.
      • If you had notification settings assigned to any alarm or threshold templates, they are separated and stored as independent alarm notification templates.
    • Pop-up alarm notifications are no longer supported.
    • Only valid email addresses can be used to send notifications to alarm notification recipients (valid email addresses are entered in user profiles).
    • Device Alarm Templates are now applied and managed on Locations.
    • Email and SMS Content
      If you specify an alarm message or comment for auto-generated system alarm notifications or threshold alarm notifications, the content is included automatically in the associated default email templates and can be included in custom email or SMS templates.
  • System Preferences
    System alarm, email and SMS settings are configured in the System Preferences window.
  • Views 
    Find all your views in the new Overview window. All users have access to and can create their own views in the Views Manager window. Manage Views right is required to share a view with others. Note that a pinned view is now a default view.
  • Reports
    To review changes in report output content and format, see samples in the Reports window.
    Email addresses to non-viewLinc users are no longer permitted, and are removed on upgrade.
    All users can create reports and assign ownership to other users. Ownership allows other users to modify or share a report.
  • Trends
    Trends can be built in Sites or Overview windows.
    Set threshold line color in a threshold alarm template.

New Terminology

Here are the changes in viewLinc 5 terms:

  • Sites = a collection of Locations and Zones
  • On-demand reports = Quick Reports
  • Deadband = Alarm off margin
  • Access Control List = Permissions
  • Permissions Inspector = Permissions Viewer

To view all terminology definitions, select the Glossary tab in the online navigation pane of viewLinc 5.