Quality, environment, health and safety Reliable and accurate measurements in versatile conditions call for quality and operational excellence that are at the very core of Vaisala’s business. We manufacture and deliver top-of-the-line products to demanding customer segments, and therefore the quality of our products and services must be of the highest level. We also value the well-being of our employees and integrate sustainability into everything we do. Vaisala’s Quality, Environmental, and Health & Safety Policy spans our whole organization, driven by the top management, and it guides all of our activities. Comprehensive Management System guides our business Quality, Environment, and Health & Safety management systems in Vaisala have been integrated into one Management System that supports the company strategy. The comprehensive Management System ensures that our products and services are reliable and that environmental matters as well as health and safety aspects are managed properly. It also supports our effective way of working and continual improvement. The Management system is based on Plan-Do-Check-Act thinking, utilizing the following elements: Process approach and flow efficiency Integration of operational QEHS activities into processes Designing safety, quality, and environmental features into our products and services as early as possible Fact based analysis Continual improvement Internationally certified The Management System has been certified with the requirements of international standards. Our Quality Management System has been certified with the ISO 9001 (extended to include our commitment National Highways Sector 8 Scheme in the UK) and AQAP 2110 certifications. Also, our Environmental Management system has received ISO 14001 certification, and our Health and Safety Management system is ISO 45001 certified. Aiming for the best customer satisfaction Customers are the most important stakeholder for Vaisala and therefore the customer feedback is very important for us. We appreciate the time and effort customers take when giving their view on our performance. Analyzing how we have succeeded compared to the expectations allows us to investigate gaps and develop our operations. Reliable and accurate measurements in versatile conditions call for quality and operational excellence that are at the very core of Vaisala’s business. Quality, environmental, and health and safety policy We deliver to our customers value adding, reliable and safe solutions, which increase operational efficiency and improve environmental performance. Our business is conducted in a sustainable, high quality manner and we require our suppliers and partners to apply the same principles. Ultimately, our success is measured by customers’ actual experience. We are committed to continual improvement and we expect all our people to participate in improvement activities. Quality, Environmental and Health & Safety (QEHS) management standards provide framework for this approach. We emphasize collaborative way of working across all functions and layers, with leaders and managers setting QEHS goals and organizing continual improvement across interfaces. We provide safe working conditions for our people, with a goal of zero injuries and occupational diseases, and we consult and collaborate with our employees in all health and safety aspects. We are net positive. Environmental impacts are considered throughout the life cycle of our solutions and business activities. We comply with the applicable Occupational Health and Safety and Environmental legislation and requirements and we report transparently our performance. Vaisala has certified Quality, Environment and Health&Safety Management System. Certificates can be found on the Standards and policies page.