Technical support
The Vaisala HelpDesk is customers' convenient contact point
for all technical inquiries related to Vaisala products. Vaisala HelpDesk can
assist you for example in the following issues:
- Questions related to services, spare parts, calibration,
and repairs
- Getting RMA (Return Material Authorization) number prior
to sending component or product to service
- General technical support for Vaisala products
- Perceived functionality problem in a product or component
- Suggestion for product enhancement
- Documentation issues
- Warranty issues
Vaisala HelpDesk service is available in English and can be
contacted by:
After a customer's contact, a case is created and a performer
is nominated. Performer will handle the case and
provide the answer and/or solution suggestion.