How to return a product for service

Online - On The Web

Vaisala Returns On Web (ROW) is a system for easy shipping of units to calibration or service. The system processes your service order step-by-step and produces all required shipping documents and instructions needed. See the ROW demonstration video for more information.

ROW is currently available for customers located in the following countries:

Click the button to enter Returns On Web    (opens in a new window).

Customers in other countries

If you're located outside the above mentioned countries, or are unable to access the ROW system, please contact our sales. You will receive information on available services and detailed instructions for shipping.