To return a product to one of the Vaisala service centers please follow the instructions below.
- Contact Vaisala's Service Center in your geographical area in advance for a RMA (Return Material Authorization) number. Products may not be returned without prior authorization and a RMA number.
- You will receive a RMA number and instructions for completing the required paperwork and shipping the product.
European Service Center:
Please follow instructions on the return form
or call +358 9 8949 2658.
North American Service Center:
or call 800-408-9454 (Vaisala Instruments)
or +1 877-VAISALA Option #2 (Vaisala Weather Measurement Systems)
or call +1 604 273 6850 or 1 866 861 3388 from North America
Japanese Service Center:
Email your request to firstname.lastname@example.org
or call +81 3 3266 9611.
Chinese Service Center:
Email your request to email@example.com
or call +86 10 58274100.
If you have further questions please contact the HelpDesk.