Technical Support
Get fast, easy access to professional support over the entire life cycle of your equipment. The Vaisala HelpDesk is your single contact point for technical inquiries related to Vaisala products and systems.
Site Survey A
comprehensive site survey from Vaisala is the first step to ensuring successful
installation and integration for environmental observation systems. It
guarantees the delivery of a reliable and accurate system with optimal positioning
and performance.
Installation
Vaisala’s
installation service ensures that your equipment is set up correctly and
optimally. An installation may include everything from hardware set-up to
integration of the equipment into your infrastructure, making sure that you
enjoy a smooth start up and reduced maintenance costs.
Repair Services
Vaisala repair services include fault tracing and repair or
replacement of failed components, as well as final testing to ensure your
equipment is functioning properly. Repairs can be carried out on site or at one
of our service centers.
Warranty
All Vaisala products and services are covered by a 12-month warranty as standard, with selected products covered for up to 24 months. During this period you benefit from free repair or replacement of faulty equipment. With Vaisala’s extended warranty, you get free repair or replacement for five years.