Technical Support
Get fast, easy access to professional support over the entire life cycle of your equipment. The Vaisala HelpDesk is your single contact point for technical inquiries related to Vaisala products and systems.
Site Survey A
comprehensive site survey from Vaisala is the first step to ensuring successful
installation and integration for environmental observation systems. It
guarantees the delivery of a reliable and accurate system with optimal positioning
and performance.
Installation
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Acceptance Testing
Our extensive testing procedures, carried out at our factory and on site, verify that your systems are operating according to specifications. After our acceptance test your equipment is optimized and ready for use.
Repair Services
Vaisala repair services include fault tracing and repair or
replacement of failed components, as well as final testing to ensure your
equipment is functioning properly. Repairs can be carried out on site or at one
of our service centers.
Warranty
All Vaisala products and services are covered by a standard, 12-month warranty, with selected products covered for up to 24 months. During the warranty period you are entitled to free repair or replacement of faulty equipment. With the extended Vaisala warranty, you are entitled to free repair or replacement of equipment for five years.