Technical Support



The Vaisala technical support team members are tenacious problem solvers with deep product knowledge. We handle all technical inquiries related to the Vaisala Continuous Monitoring System and Validation Systems. Vaisala support teams are located in the Americas, Europe and Asia-Pacific regions.

Support plan

At Vaisala, we have a goal to become a true partner in the success of all of our customers. To achieve this goal we have developed a suite of services to ensure that your investment in Vaisala systems and instruments meets your needs, now and in the future. Our Support plan is designed to help you get the assistance you need, when you need it. So much more than just technical support, our Support Plan includes:

  • Unlimited technical support
  • 24/7/365 access to Vaisala’s emergency technical support
  • Support in the installation, configuration and validation of Vaisala systems and instruments
  • Software upgrades
  • Direct instructor-led training
  • Access to our e-Learning portal
  • Annual system review to help you get the most out of your system as your needs evolve*
  • Hardware trade-in discount
    * In AMER only

Contact Vaisala Sales to discuss more