When I manually calculate the time the logger actively recorded data by looking at the start and stop times in the “In Use Time” section, it does not match the duration time listed in the “Trip Temperature Statistics” section. It is off by 30 minutes.
- Remember that the start delay period is not included when calculating trip temperature statistics. By default the start delay period is 30 minutes.
The marked time appears to be 5 minutes off. Why is this?
- When the “Mark” button is pushed, it references the previous 5-minute average temperature statistic in the logger's memory to generate a mark time. Depending on the timing of when the mark button is pushed, there can be a 0 to 5 minute discrepancy.
I have inserted my CCL100 logger into a USB port, but the file did not generate.
- Be patient. It may take up to 10 seconds for the PDF to generate.
I waited 10 seconds, but the PDF still did not generate.
Try the following:
- Check to see if the blue USB LED light is illuminated. The Blue light will indicate an active USB connection. If the Blue USB light is not on, eject the CCL100 logger. Flip it over and insert it upside down. Many computers have their USB ports flipped.
- Go to “Control Panel” in Windows. Select “Hardware and Sound.” Select “AutoPlay.” Check to make sure “Use AutoPlay for all media and devices” is turned checked.
The blue USB LED is illuminated but the PDF file is still not generating.
- Make sure there is no plastic covering on the USB plug. Plastic pouch remnants can interfere with USB connectivity.
What happens if I push the Start/Mark or Stop buttons while the loggger is plugged in?
- Nothing. The logger buttons are not active while plugged into the USB port.
There is an unexplained temperature spike in the graph of the PDF print out. What caused this?
- The logger was removed from the USB port before the downloading process was complete. Reinsert the logger and wait for the downloading process to complete before opening the PDF file.
The PDF generated, but there is no data in the printout.
- Remember to let the start delay period expire and wait at least 30 minutes before attempting to download data. If a download is attempted within the start delay period, there will be no data in the printout.
Can I copy files to the CCL100 logger and use it as a thumb drive?
- It is not possible to write a file to the data logger, nor can it be used to transfer files, viruses, or other “malware.” In testing this, users may find that they can get a file icon to show up in the file folder. Note that this is a “ghost” image and that the file has not truly transferred. Upon logger ejection and reinsertion, this “ghost” image will disappear.
I have multiple USB ports on my computer. What happens if I plug a CCL100 logger into each one?
- An individual file will independently open for each CCL100 logger.
Can I zoom in on a particular area of the graph?
- The easiest way to do this is to use the zoom feature provided by Adobe Reader.
Is it possible to see data from the Start Delay period?
- Yes, this data can be downloaded by a proprietary software. Please contact Vaisala for more details.
How do CCL100 data loggers calculate MKT?
How is time determined in the CCL100?
- View calculations in the CCL100 FAQ PDF.
How does marking work?
- You can use the Mark button to highlight certain things on the graph (like when product changed hands, etc.)
How do I know if a logger has been stopped?
- Light sequence will double flash versus single flash.
I am getting an Adobe reader error message stating “There was an error opening this document. This file cannot be found.” What is happening?
- This error occurs when the logger is removed before the PDF has fully opened. This error can also occur when a user opens Adobe Reader and attempts to open a recent document from the cached document list.
It has been more than 55 days but the LEDs are still blinking?
- This occurs when though the storage in the device has been used up the battery is still active. Memory is consumed but battery is still available to allow the lights to continue blinking.
How many times can I download the data from a logger?
- There is no practical limit. The power required to transfer data from the logger to the computer is generated from the user’s computer so data can be extracted from a logger long after the its battery is fully consumed.
What is the barcode?
- The barcode applies to the 6 character alpha-numeric identifier. The barcode is compatible with EIN 128, this is code 3 of 9, and can be read by virtually every barcode scanner manufactured in the last 5 years.
For further information, please contact us.