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Service and Support

Even the best high-performance measurement instruments drift over time – it’s only a question of how much and how quickly. Drift can be caused by dirt and chemicals in the ambient air or simply by temperature changes. Regular calibration protects against incremental sensor drift and verifies that units are operating within the given specifications.

Choosing the right calibration laboratory and service supplier can be as important for lifetime accuracy and reliability as the initial selection of the instrument. Our global service centers provide a wide range of calibration services to meet your specific needs: standard calibration, custom points, and accredited calibration services audited by the world’s leading accreditations authorities.

Calibration and Repair

Warranty


Warranty

Warranty

All Vaisala products and services are covered by a 12-month warranty as standard, with selected products covered for up to 24 months. During this period you benefit from free repair or replacement of faulty equipment.


Repair Services

Repair Services

Vaisala repair services include fault tracing and repair or replacement of failed components, as well as final testing to ensure your equipment is functioning properly. Repairs can be carried out on site or at one of our service centers.


Service Center Calibration

Service Center Calibration

Regular calibration ensures that your Vaisala equipment continues to provide accurate, high-quality data. We offer traceable, standards-compliant calibration services for almost all Vaisala products and partner with world-class couriers for rapid, trouble-free return of your equipment.


Warranty

Warranty

All Vaisala products and services are covered by a 12-month warranty as standard, with selected products covered for up to 24 months. During this period you benefit from free repair or replacement of faulty equipment.


Spare Parts

Spare Parts

Get rapid access to the spare parts you need to maximize the uptime of your equipment and ensure reliable and accurate operation. In addition to standard spare part delivery, we also offer an express service where parts are shipped within one business day.