Our aim is to provide our customers products and services with mix of performance, reliability and convenience to best fulfill the needs of the customers.
We regularly measure customer satisfaction, the performance of our internal processes, the learning and professional growth of Vaisala employees and the financial performance of the Vaisala Group.
Managers on all levels systematically and continuously measure, review, and take action to improve our quality performance.
Specific quality goals and targets are defined in the strategies of the market segments. The cross-functional work for continuous quality improvement is steered by the Quality Council.
Every Vaisala manager is responsible for the quality performance in the segment, function, project and business process of his or her own.
Every employee is responsible for his or her own quality performance in the business process.