Quality Policy

Our aim is to provide our customers with premium-class value.

Our method of measuring quality performance is based on the Balanced Scorecard system. We regularly measure customer satisfaction, the performance of our internal processes, the learning and professional growth of Vaisala employees and the financial performance of the Vaisala Group. Measures which improve quality are included in performance measurement at the corporate level. We systematically and continuously measure, review, and take action to improve our quality performance.

Specific quality targets are defined in the strategies of the divisions and strategic business units.

Every Vaisala employee is responsible for his or her own quality performance in the business process.